Frequently Asked Questions
Everything you need to know about transforming your space with Miro on the Wall.
How long will it take for my wall art to arrive?
Standard shipping typically takes 5-7 business days within the continental US. Custom orders or framed pieces may require an additional 2-3 days for production and curing before they are dispatched.
What is your return policy for home decor items?
We offer a 30-day satisfaction guarantee. If your piece doesn't perfectly match your room's aesthetic, you can return it in its original packaging for a full refund, minus shipping costs.
Are the mounting materials included with my purchase?
Yes, all our mirrors and wall art come with a professional-grade mounting kit and easy-to-follow installation instructions to ensure your new decor is hung safely and securely.
Do you offer custom sizes for specific wall dimensions?
Absolutely. Many of our designs can be customized to fit your specific space. Please contact our design concierge team with your dimensions for a personalized quote.
How do you ensure fragile items don't break during shipping?
We use eco-friendly, high-impact foam and double-walled corrugated boxes specifically designed for mirrors and glass. If your item arrives damaged, we will replace it free of charge.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and Apple Pay. We also offer interest-free installment plans through Affirm for larger home renovations.